This qualification is of benefit to those wishing to work in service sector operations either on a seasonal, casual, voluntary or permanent basis.
Topics Covered
- Welcome customers in the hospitality, leisure, travel and tourism industry
- Meet the requirements of customers in the hospitality, leisure, travel and tourism industry, with specific needs
- Welcome overseas visitors
- Communicate with customers by telephone and e-mail
- Deliver excellent customer service in the hospitality, leisure, travel and tourism industry
Entry Requirements
- A good command of English
Duration
- 50 Hours
Fees
- £290.00